Refund policy
FULL NO-REFUND POLICY
No Refunds — All Sales Are Final
Because all products offered are digital downloads, all purchases are non-refundable and non-exchangeable. Once your order is completed, you gain immediate access to the files, and therefore we cannot provide refunds under any circumstances.
Before purchasing, please make sure you have read the full product description and verified that the product meets your needs.
Exceptions
The only exceptions to this policy are:
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You received the wrong file
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The file is corrupted or cannot be opened (we will replace the file)
We do not grant refunds for:
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Accidental purchases
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Change of mind
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Failure to download or save the product
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Purchasing the wrong version or product
Support
If you experience any issues accessing your digital content, please contact us at [dg.missingthepieces@gmail.com] and we will help resolve the issue.
If you’d like, I can also write:
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A Terms of Service for your whole store
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A Privacy Policy
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A Commercial Licensing Agreement for Outside The Lines or The Family Plan